Refund & Cancellation Policy

Digital subscription

TotalAFK is a digital service sold as a recurring monthly subscription. No physical goods are shipped, so there is no return or shipping process.

Cancelling your subscription

You can cancel at any time from your account settings or by emailing support@totalafk.com. When you cancel, your subscription stays active until the end of the billing period you have already paid for, and it will not renew after that. You keep access to the dashboard until the period ends.

Refunds

Because access is provided continuously throughout each billing period, we do not offer partial or pro-rated refunds for the unused part of a month after you cancel. You simply will not be charged again.

If you were charged in error, charged after cancelling, or could not access the Service due to a fault on our side, contact us within 14 days of the charge and we will review it and issue a refund where appropriate.

Payment disputes

If you believe a charge is incorrect, please email support@totalafk.com before opening a dispute with your bank or card provider. We aim to respond within two business days and resolve billing issues quickly and fairly.

Mandatory consumer rights

This policy does not limit any statutory refund or withdrawal rights you may have under the consumer-protection law of your country of residence.

Contact

Questions about billing, cancellation, or refunds? Email support@totalafk.com.